Privacy Policy

Effective date: August 6, 2026 | 日本語

Zeals Co., Ltd. ("we", "us", or "the Company") establishes this Privacy Policy (the "Policy") regarding the handling of personal information of staff members ("users") in the staff-facing service "Zeals Staff Portal" (the "Service") operated by the Company.

This English version is provided for reference. The Japanese version (プライバシーポリシー) is the authoritative text.

1. Business Operator

The Service is operated by Zeals Co., Ltd., which is the business operator handling personal information. Development and operation of the Service are performed by SecureGraph Inc. under contract with the Company.

2. Information We Collect

3. Purposes of Use

4. Email Communications and Unsubscribing

We send work-related emails only to addresses registered in the Service by the users themselves. We never send to purchased, rented, or scraped email lists.

Optional announcement emails include an unsubscribe mechanism, and users may stop receiving them at any time. Notifications essential to the performance of work (such as shift confirmations) may be excluded from unsubscribing while the user remains registered.

5. Provision to Third Parties

We do not provide personal information to third parties except as required by law or with the user's consent.

6. Outsourcing and External Services

We may outsource operations involving the handling of personal information to the extent necessary to achieve the purposes of use, and we appropriately supervise such contractors.

When entrusting the handling of personal data to third parties located in foreign countries, we take appropriate safeguards in accordance with the Act on the Protection of Personal Information and other applicable laws.

7. Security Measures

The Company and its contractors implement security measures to prevent unauthorized access to, loss of, or leakage of personal information, including access control, encrypted communications, and appropriate protection of credentials (such as password hashing).

8. Retention Period

Personal information is retained only for the period necessary to achieve the purposes of use. After withdrawal from the Service, it is deleted or anonymized after an appropriate period, except where retention is required by law.

9. Disclosure, Correction, and Suspension of Use

Users may request disclosure, correction, addition, deletion, or suspension of use of their personal information. Please contact the office below; after verifying your identity, we will respond promptly in accordance with applicable laws.

10. Contact

For inquiries regarding this Policy or the handling of personal information:

Zeals Co., Ltd. — Zeals Staff Portal Desk
Asaoka Building 5F, 2-15-18 Kamishinjo, Higashiyodogawa-ku, Osaka, Japan
Phone: +81-6-4862-6665

11. Revisions to This Policy

We may revise this Policy in response to changes in laws or the Service. For material changes, we will provide notice through the Service or by other appropriate means.